This policy describes how Asher Rides Inc. ("Asher", "we", "our", or "us") sends SMS text messages and email communications to riders, drivers, and other users of our platform. We are committed to sending only relevant, expected communications and comply fully with Canada's Anti-Spam Legislation (CASL).


1. SMS Text Message Communications

What We Send

By creating an Asher Rides account, you consent to receive transactional SMS messages, including:

With your express consent, we may also send promotional SMS messages such as offers, promotions, and platform updates.

Our SMS Provider

All SMS messages are delivered via Twilio. Message and data rates may apply from your mobile carrier.

How to Opt Out

You may opt out of promotional SMS messages at any time by replying STOP to any promotional message. Transactional messages — including verification codes, ride notifications, and billing alerts — are essential to the safe and proper operation of your account and cannot be opted out of while your account is active.

To re-subscribe to promotional messages, reply START.


2. Email Communications

What We Send