What if I have issues during a ride?

Our support team is reachable by email and through the driver portal, and you can message your rider in the app during a trip. Safety issues are handled immediately, at any hour. For payment or technical issues you'll get a first response within 30 minutes and a full follow-up within 3 hours.

Can I give feedback on the subscription model?

Absolutely. We're building this platform for PEI drivers, and your input matters. Use the feedback section in the app or email us directly. If there's a feature or pricing adjustment that would work better for you, we want to hear it.

How do I contact support?

For an immediate threat, collision, crime, injury or medical emergency, call emergency services directly first.