Every driver undergoes a comprehensive background check including criminal history, driving record verification, and insurance verification before being approved. We also verify their vehicle meets our safety and cleanliness standards.
Yes. All drivers carry personal auto insurance with rideshare coverage, and Asher Rides provides commercial liability insurance that protects you during every ride: $2,000,000 of coverage while you are on a trip, and $1,000,000 while your driver is waiting for a request.
Before your driver arrives, you’ll see their name, photo, vehicle make and model, license plate, and real-time location in the app. Always verify these details match before getting in.
Your safety is our top priority. If you ever feel uncomfortable:
Yes. You can share your real-time trip status, driver details, and location with friends or family directly from the app. They’ll be able to track your ride until you arrive safely.
Open the ride in your trip history and message your driver in the app. The masked phone number for the trip stays available for 30 minutes after drop-off; after that, in-app messaging is the way to reach them. If you can’t reach them, contact our support team and we’ll help facilitate the return of your item.