How do I request a ride?

Open the app, enter your destination, confirm your pickup location, and tap “Request Ride.”

Once a driver accepts your ride, you’ll see your driver’s name, photo, vehicle details, and estimated arrival time. Track them in real-time as they head your way.

How quickly will a driver arrive?

Most rides are matched within 1–3 minutes, with drivers arriving in 5–10 minutes depending on your location and time of day. You’ll see an estimated arrival time before confirming your ride.

Can I schedule a ride in advance?

Not yet—we’re rolling this feature out very soon. If you’ve already signed up, we’ll notify you when it’s available.

Can I request a specific driver?

Not at this time, but all our drivers are verified, insured, and committed to safe, reliable service. If you have a great experience, rating your driver 5 stars makes you more likely to be matched with them again.

What if I need to cancel my ride?

You can cancel anytime before your driver arrives. Cancellations within 2 minutes of being matched are free. After that, a small cancellation fee may apply to compensate the driver for their time.

Can I add stops along the way?

Yes, you can add stops during your ride.

Stop Charges:

Important: Your final fare will be adjusted to reflect any extra distance and time caused by these stops.