How do I update my payment method?

Go to your profile in the app, tap “Payment Methods,” and add, remove, or update your cards.

Can I have multiple payment methods?

Yes. You can save multiple cards and select which one to use before requesting a ride, or set one as your default.

How do I contact support?

You can reach our support team through:

• Email: [email protected]

Urgent safety issues are handled immediately, at any hour. For everything else, you'll get a first response within 30 minutes and a full follow-up within 3 hours.

How do I delete my account?

Go to Settings > Account > Delete Account in the app. Please note this action is permanent and will remove all your ride history and payment information.

Why isn’t the app working?

First, make sure you have the latest version of the app and a stable internet connection. If problems persist, try:

• Force-closing and reopening the app
• Restarting your phone
• Uninstalling and reinstalling the app.
• Contact our support team if the issue continues.